The packaging [that] came was good [2 Used Acorn Stair Lifts]. All pieces came [and] were great, and they did a great job getting the chairs together and testing them. Thank you again.
We are very pleased with our chair lift. The installer that we had gave us good information about different chairlifts that we could have chosen from. He was a wealth of information. I am happy with our purchase but wish we had this additional information to give us a few more options and a better understanding of the chairlift that was best suited for my mother in law. All the sales people that we spoke to, you included, encouraged us to save some money by installing this ourselves. It took our installer 2.5 hours to install our chair lift and he needed many different tools and took other considerations due to swinging door, etc. I would not encourage people to install this themselves. It is quite a process and if done wrong I would be afraid that the warranty would not hold up. There is more involved in it than was explained to us. I am glad we chose to have it installed. Thank you for your prompt service.
Just wanted to say thank you for the quick service. The lift is installed-works great and has taken the burden of climbing steps off of me.
I believe it was last October when I purchased your Rave Stair Lift, and I have been meaning to write you about my experience with your product ever since. As you might expect, I have used it on a daily basis and I am extremely pleased with the utility it provides.
The product is virtually trouble free and it works like a charm. Without this item, we might even have to consider relocating to a one floor residence so it is clear the Rave is a very valuable asset in our household.
Thank you for manufacturing such a useful product.
"I had just moved my mother into my home but had a flight of stairs to deal with. I knew it was a temporary situation as I had planned to move to a more suitable floor plan. Guy was able to arrange to have a stair lift installed for the remaining time in the home and uninstalled when it was time to move. AmeriGlide gave outstanding service. I am so grateful to AmeriGlide for providing this much needed service. Thank you.
I wish to compliment you on my experience... The [AmeriGlide Rubex] was received on February 28th. The packing was done in a professional manner and the contents were complete. I installed the unit by myself with some help from a family member. The instructions were concise and easily followed. The unit operates beautifully and is an invaluable tool. Once again I would like to compliment you on an excellent design, delivery, packaging and installation instructions. The lift is as described to me in phone calls either during the purchasing process or afterwards. The installation was an easy process. Thank you for making this a positive experience.
I received the lift on Tues of this week, opened the boxes and inspected and found every thing was OK. I had an appointment on Wed. morning and when I arrived home at about 11:00 I started to install the track as instructions indicated. I finished the entire installation about six that evening all by myself. I am 87 years old and if I can do it, any one can. Thanks for a great experience and a great product.
We received the electrical lift chair in good time and had it installed within two hours of it's receipt. It has worked well and we are very satisfied with the service and the equipment.
Thanks for all your kind attention, you are the best.
Just to let you know, my machine just arrived about a half-hour ago. It's sitting in my garage. It looks rather spiffy in blue w/ grey seat. Thank you for all you help - it has been a true pleasure to work with you and your company. Sincerely, Frank
Just a note to tell you the lift installed without a hitch. Thank you so much for your help. I do have one comment on the installation. I wish the instructions had called for a 2.5 in gap from the rail to the wall instead of 2 in. I went out to 2 1/8 anyway and still the chair rubs up against the wall when swiveling. At some point I expect that won't be good for the chair but not today's worry. Not easy to change at this point. That also makes it tough to reach the bolts that face the wall for adjustment. Other than that the instructions were good and it only took me about 4 hours from box to lifting.
Thanks again for your assistance with the overall Ameriglide process. We're targeting self-installing the unit at my parent's home on July 25 or 26. If you don't hear from us (thanks for your offer of telephone support during installation), you can assume that the installation has gone well. Regards, Gary
I'm sure that you all know about the legendary Atchison, Topeka and Santa Fe Railway. Now there is the Atchison, KAPICA and Santa Fe Railway (E-Ticket Ride) here in New Jersey. See the picture of the stair railway lift that [we] installed yesterday - [he] did a great job and the lion share of the installation work. Now Mom is riding the rails, you might say that she is on the "fast track" and "upwardly mobile".
Thanks also to the folks at AmeriGlide Stairlift for all your help and the great technical support. You resolved all of our technical issues over the phone with no hassle, and everyone was very knowledgeable about the product. Not only were all of our questions answered, but you also gave us some great suggestions as well.
We are so very happy with our stair lift. It arrived fast and was soooo easy to install. Everything is perfect about it. Easy to use and maintain. Thank you for making my life a pleasure again. I can't say enough good about it. I would recommend it to all my friends. As a matter of fact I have.
Dear [Customer Service Rep], I am sorry I had not replied earlier. But we did want to let you know just how much we have enjoyed using the stair lift. ...My husband at the present time is having lots of back and leg pain and would not be able to climb the stairs if he had to. Even our cats enjoy riding up and down. Thanks so much for your time and help getting us here!
I just wanted to take a minute to thank you for our new AmeriGlide stair lift. The product arrived via FedEx on Thursday and was installed on Friday morning. We have been using the lift all weekend and it works flawlessly even though it was a factory refurb -- and the price was right... Thank you again for the first-class service!
I received the stair lift I ordered and I installed it myself over the weekend. My wife who has M.S. was having a terrible time of getting up and down the stairs to the basement where our living room and den is located. It was wonderful to be able to ride up and down. She now has access to the whole house. We were actually thinking about having to sell the house we have lived in for thirty years and trying to find something with a single level.
I just wanted to send an e-mail expressing my incredible satisfaction with the AmeriGlide AC Stair lift. The instructions, packaging and bill of materials were all in perfect condition and well laid out. The entire installation process took a little over 2 hours and was simple and painless. It's great to see when a company provides a superior product at a reasonable price point.
Hi. Well the 3 [stair lift] boxes came packed very well. The measurement sheet came out perfect with your help. Your larger brackets did the trick. When we saw the instruction sheet I said, "o boy". Step by step it came out great. "Very easy to read", my son said. We didn't break any records... took our time. The stair lift works perfect.
I just have to tell you how much I love our AmeriGlide dumbwaiter! Our home has multilevels and to get the groceries to the kitchen from the garage, I have had to carry everything up a big flight of stairs for almost 20 years. Well, needless to say, my back gave out. My husband ordered the dumbwaiter in May, 2008 and it was installed by my husband, a retired contractor, soon after. Everything was made exactly to specs, and fit our preconstructed shaft perfectly. The materials used for the dumbwaiter are of very high quality, and is the most trouble free and safety conscience dumbwaiter on the market. You have to be commended for your preciseness in taking our order, following through with the specs changes, and shipping. I have so many good things to say about this product and will definitely recommend your company to my friends.
Received my 2 stair lifts on Monday and installed them both on Wednesday. They work great! My wife is excited about her accessibility to our 2nd floor.
I received the two stair lifts last week. I got both stair lifts installed without difficulty. My wife now has a way to utilize both stories of our home without selling our home to buy a single level home. These lifts will make life much easier for both of us. I would not hesitate to recommend your company to anyone looking for a way to make a two story home accessible to a handicapped member of their household. Thanks for the fast delivery.
We are very happy with the great quality of the AmeriGlide stair lift. The stair lift was very easy to install and the support from your company was outstanding. The stair lift has greatly reduced the stress of climbing stairs and made mobility easier. Thank you
My brother and I just finished installing our new AmeriGlide stair lift. Just wanted to tell you it was just as easy to install as you said. Took us about 1 1/2 hours and that included taking a break. Our momma can finally get up the stairs to her bedroom and she is so happy. We will recommend your stair lift to anyone we know who is struggling with climbing the stairs.
Our stairlift just arrived this morning and my brother already has it installed and running. Love it!
I don't often complement merchants on their goods as I have high expectations. In this case, your stairlift exceeds all of our expectations. It arrived on schedule, was easy to install, and works perfectly. We are still amazed that you charge only $1999 as all your competition is priced significantly higher. Keep up the good work.
I just wanted to write and tell you how pleased with are with the AmeriGlide stairlift. My son and I installed it Saturday in about 4 hours with him doing the "grunt" work while I enjoyed my coffee and read the instructions. We were frankly surprised and very pleased to have received such a well-engineered, high quality product. It is, perhaps, a sad commentary on the times but we have come to expect less and usually get what we expect. This was not the case with the AmeriGlide stairlift; the materials and workmanship were up to the highest standards. I thank-you for such a great machine and my wife doubles my thanks because she no longer has to make the exhausting climb to our 2nd floor bedroom. Please feel free to use any part of this letter as a testimonial for AmeriGlide. Sincerely yours,
I'd like to thank you for your great and timely assistance in getting my wife's stair lift up and running so quickly. I was a parts manager at a Volkswagen dealership years ago, and very few companies or people were as quick to give me the assistance or to send me what I needed as you and your company has been. Again, thank you.
We just wanted to give you an update. Lift arrived complete and undamaged. I installed on Monday Memorial Day in about four hours and is in use currently. Thank You for making our purchase trouble free and user friendly.
Just wanted to let you know the ameriglide chair arrived safely, and it has been installed, (easily, I might add). My 91 year old mother is using the chair now to get up and down our stairway. Thank you very much, just wanted you to know we are very satisfied with your product.
Just a note to day thanks...I just installed a DC powered lift for a friend of mine....the lift fit perfectly, the instructions were clear and easy to follow. the pieces were all clearly marked and everything went together just as you said it would...the fit and finish of the product was exceptionally nice for the price...and it works great...thanks
Hi Ransom, Just to let you know that my chairlift was delivered on schedule last week and installed yesterday. It's Great!!!! Thanks for your help!
Ransom, We are very happy with our recent purchase of the AmeriGlide Lift. It has made getting in and out of our home much easier for my husband. Thank you so much for all of your help with our order.
Mike, Thank you for all the help with the stairlift. I am sure you hear this quite often but the stairlift you sold me is going to make a great difference in my life now. For quite some time I have been limited to the downstairs portion of my home, making it work and now I have access to the whole house.....it's like a new home. I appreciate the answers to the questions I had and your willingness to help when I called. Your stairlift is working without fail and I feel I made the right choice in purchasing from your company. If Mike does not receive this email, please pass it along to him and give him a pat on the back for taking care of his customer. That is what we all want is the type of customer service he gave me. Respectfully,
Hi Mike! I am up in Iowa City right now having successfully installed the lift when I got here yesterday. You were correct in that it took about four hours (and that was with me taking my time on each step to avoid mistakes). The unit is fully functional, fits the stairway perfectly, and is exactly what my parents wanted. Thanks again for your help and the best of luck for you in the future!